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Contact & Support

How can we help?

Cardwell can help explain a comparison, review a possible card-information error, and troubleshoot the website or ChatGPT experience.

Before contacting support

  • For current APR, fees, eligibility, or an application, contact the card issuer directly.
  • Never send an SSN, card number, bank login, password, credit report, or application documents.
  • Cardwell cannot check an application, reverse an issuer decision, or guarantee approval.

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Include the card name, the page or ChatGPT action you used, what you expected, and what happened. Screenshots are welcome after removing personal or financial information.

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Send a message.

Use this form for website help, card-information corrections, ChatGPT questions, general inquiries, or privacy requests.

Do not include an SSN, card number, bank login, password, credit report, or application documents. See the Privacy Policy.

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Response time

Please allow up to five business days for a response. Cardwell cannot access or check a bank application, credit report, issuer account, or approval decision.

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Effective August 23, 2026 · Cardwell: Credit Card Picker

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